After the folder is empty, Outlook automatically downloads the items from the Exchange server. On the General tab, under Empty Cache, click Empty. If this cache becomes corrupted, it may cause synchronization problems with the Exchange server. Why is Outlook not loading new emails?Ĭause: Items from an Exchange account are stored in the Outlook cache. Your mail can go missing from your inbox because of filters or forwarding, or because of POP and IMAP settings in your other mail systems. Why are my emails not showing in my inbox?įortunately, you should be able to find the source of this problem with a little troubleshooting, and the most common causes of missing mail are easily fixed.

On the Tools menu, point to Send/Receive, and then click This Folder (Microsoft Exchange Server) to synchronize one offline folder, or click Send/Receive All to synchronize all offline folders. Manual synchronizationIn the Folder List pane, click the folder that you want to synchronize. Expand the Folder Pane to see all of your folders by setting the Folder Pane view, and click View > Folder Pane. Here's how to view all of your folders in Outlook. If the Folder Pane is minimized, you won't be able to see your folders. How do I find my SMTP server Outlook 365?.What is incoming and outgoing mail server for Outlook?.How do I force Outlook to connect to server?.Why is Outlook not connecting to server?.

Is there a problem with Microsoft Outlook?.How do I get my emails back in my inbox?.How do I get my Outlook back to normal?.Why are my emails not showing in my inbox?.How do I fix Outlook synchronizing folders?.Why are my folders disappearing in Outlook?.Why is Outlook always synchronizing folders?.

Outlook personal folders open minimized